Evaluating the User Experience of a Web-Based Child Health Record System

Evaluating the User Experience of a Web-Based Child Health Record System

Authors

  • Nadia Abdul Wahab Universiti Teknologi MARA, Perlis Branch, Arau Campus
  • Nor Marlina Sahabudin Universiti Teknologi MARA, Perlis Branch, Arau Campus
  • Aznoora Osman Universiti Teknologi MARA, Perlis Branch, Arau Campus
  • Norfiza Ibrahim Universiti Teknologi MARA, Perlis Branch, Arau Campus

DOI:

https://doi.org/10.24191/jcrinn.v5i3.165

Keywords:

User Experience, UX Testing, User Experience Questionnaire (UEQ), Child Health Record System

Abstract

The aim for this research is to design and develop a web-based child health record system with appointment notification. This system has the ability to record all the medical information about a child such as the height, weight, treatments and medical conditions. It also has the ability to record the visits and immunization details, reminder for next visits and immunization appointments. A User Experience (UX) Test were conducted during the study to evaluate the system. User Experience Questionnaire (UEQ) is the instrument that is being utilized during the UX Testing to evaluate the user experience quality of a product. UEQ has been divided into six scales which are attractiveness, perspicuity, efficiency, dependability, stimulation and novelty. During the UX Testing, the users were given a chance to explore and evaluate the system. The result from the UX Testing indicates that most of the users agree that the system is attractive, perspicuity, efficiency, dependability, stimulation and novelty. In conclusion, this research has achieved the objectives which are to design, develop and evaluate a Web-Based Child Health Record System with Appointment Notifications.

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References

Ariffin, W. (2017). Child health in Malaysia. Malaysia Health, 18(6), 17. https://doi.org/10.1007/978-94-007-0753-5_100449

Garba, K. D. (2016). Significance and Challenges of Medical Records: A Systematic Literature Review. Retrieved from https://www.researchgate.net/publication/309034245

Garrett, J. J. (2016). Customer Loyalty and the Elements of User Experience. Management Review, 35–40.

Schrepp, M., Hinderks, A., & Thomaschewski, J. (2014, June). Applying the user experience questionnaire (UEQ) in different evaluation scenarios. In International Conference of Design, User Experience, and Usability (pp. 383-392). Springer, Cham.

Schrepp, M., Hinderks, A., & Thomaschewski, J. (2017). Construction of a Benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, 4(4), 40. https://doi.org/10.9781/ijimai.2017.445

Thomas, S., Beh, L., & Nordin, R. Bin. (2019). Health care delivery in Malaysia : changes , challenges and champions. 2(2), 1–10. https://doi.org/10.4081/jphia.2011.e23

World Health Organization. (2016). Medical Records Manual : A Guide for Developing Countries.

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Published

2020-07-01

How to Cite

Abdul Wahab, N., Sahabudin, N. M. ., Osman, A., & Ibrahim, N. (2020). Evaluating the User Experience of a Web-Based Child Health Record System. Journal of Computing Research and Innovation, 5(3), 17–24. https://doi.org/10.24191/jcrinn.v5i3.165

Issue

Section

General Computing

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