The Implementation of Campus Bookstore Management System Integrated with WhatsApp and Google Services

The Implementation of Campus Bookstore Management System Integrated with WhatsApp and Google Services

Authors

  • Mohd Nizam Osman College of Computing, Informatics and Mathematics,Universiti Teknologi MARA Perlis Branch, Arau Campus, 02600 Arau, Perlis, Malaysia
  • Khairul Anwar Sedek College of Computing, Informatics and Mathematics,Universiti Teknologi MARA Perlis Branch, Arau Campus, 02600 Arau, Perlis, Malaysia
  • Nor Arzami Othman College of Computing, Informatics and Mathematics,Universiti Teknologi MARA Perlis Branch, Arau Campus, 02600 Arau, Perlis, Malaysia
  • Mushahadah Maghribi Politeknik Tuanku Syed Sirajuddin, 02600 Arau, Perlis, Malaysia
  • Amir Imran Ahmad College of Computing, Informatics and Mathematics,Universiti Teknologi MARA Perlis Branch, Arau Campus, 02600 Arau, Perlis, Malaysia

DOI:

https://doi.org/10.24191/jcrinn.v9i2.465

Keywords:

WhatsApp, Google Services, SDLC, Usability Testing, Network Performance Test, BookStore Management System

Abstract

Campus bookstore management system integrated with WhatsApp and Google services is a new approach of the web-based development project, especially for students to purchase and sell vast quantities of books, mainly used books. This approach helps students obtain books quicker and more cheaply. The proposed system utilized Google services such as email, Google form and Google spreadsheet. While WhatsApp allows communication between admin and users for any transaction made. Meanwhile, ToyyibPay payment gateway lets students purchase books online without cash. Two experiments were conducted to evaluate the effectiveness of the system which is usability testing and network performance test. A usability testing was done with 30 respondents to assess the efficacy of the system by reviewing questionnaires, which was categorized into 4 categories included user interface satisfaction, usefulness and ease of use, usability of the system, and WhatsApp and Google services integration. The findings indicated most respondents were satisfied and positively accepted the proposed system. Meanwhile, the result of network performance on the website speed test for mobile and desktop devices was satisfactory. Therefore, it is a practical, cost-effective, trustworthy option that can help students in book sales transactions and subsequently can generate additional income for students.

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References

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Published

2024-09-09

How to Cite

Osman, M. N., Sedek, K. A., Othman, N. A., Maghribi, M., & Ahmad, A. I. (2024). The Implementation of Campus Bookstore Management System Integrated with WhatsApp and Google Services. Journal of Computing Research and Innovation, 9(2), 280–289. https://doi.org/10.24191/jcrinn.v9i2.465

Issue

Section

General Computing
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